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What happens if someone refuses the papers?

Refusal and avoidance are different problems. Utah Rule 4 addresses refusal of a summons and complaint, but a server must still follow the rule. Share earlier attempt notes when you order hard-to-serve service.

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Reviews

Join the 87,000+ papers we’ve served since 2010

Google review excerpts from Utah clients.

They sent the affidavit promptly and even filed the Return of Service with the court for me.

John Ruth, Google reviewer

If I ever need Summons served again I wouldn't hesitate for ONE second…

Lynda Poloni, Google reviewer

…they were great at giving me updates and helping me stay informed along the way.

Laura Smith, Google reviewer

71 five-star reviews on Google.

A deputy constable at a front door

In Utah, nobody can refuse service

In Utah, you cannot refuse service. Once a process server identifies you and tells you what the documents are, you’ve been served — whether you take them, drop them, or slam the door.

Refusing vs. avoiding

Refusing is standing there and saying no. That’s service. Avoiding is not answering, hiding, lying about who you are, or moving without a trace. Avoiding works for a while against a server who gives up after three tries. It doesn’t work against one who doesn’t.

What a good server does when someone is avoiding

  • Varies days and times
  • Watches for vehicles and lights
  • Talks to neighbors and building managers
  • Documents every observation: TV audible, movement at the window, “he doesn’t live here” from someone who matches the photo
  • Runs a skip trace to confirm the address
  • Stakes out a known time and place

What the court does

After diligent attempts, the plaintiff asks for alternative service. The judge reviews the documented attempts and, if satisfied, allows text, email, social media, posting, mail, publication, or another method. The case proceeds. A defendant who avoided service usually ends up with a default judgment they never saw coming.

If you’re the one being served

Take the papers. Read them. You have a deadline to respond, usually 21 days. Avoiding service doesn’t stop the case; it just means you find out about the judgment later.

Dealing with someone who’s dodging you?

Guaranteed service includes up to 99 attempts, investigative skip tracing, and stakeouts.

A deputy constable handing court papers to a resident at a front door

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Need a first attempt today? Choose Rush or Guaranteed and submit before noon Mountain Time on a weekday. Scheduling is subject to acceptance. After noon, call 801-392-9400.

Weekdays 8:30 to 5.