Terms of Service

Last updated September 7, 2026.

These Terms of Service (“Terms”) are a binding agreement between you (“Client”) and Wasatch Constables LC (“Wasatch Constables,” “we,” or “us”). Using our website or our services means you accept them. If you are acting for a law firm, company, agency, or other organization, you confirm you have authority to accept them on its behalf.

When you submit documents for service and agree to these Terms, the agreement between us is formed. It runs until the job is resolved or until either of us ends it under these Terms.

Two capacities, and why the difference matters

Wasatch Constables does two different kinds of work, and your position is not the same in each.

As a constable’s office, we act under Utah law and under the authority of a court. Utah constables are certified special function peace officers appointed under Title 17, Chapter 25a of the Utah Code, and may serve all process issued by Utah courts under Utah Code section 78B-8-302. When we execute a writ, conduct a sale, or enforce an order, we act under the court’s authority and the statutes governing that act, not under this contract. Nothing here enlarges or limits that authority, and nothing here lets you direct us to do something the law does not permit.

As a service provider, we take your instructions, quote a price, and do the work. That is what these Terms govern.

Where the two conflict, the law and the court’s order win.

We are not your lawyer

Wasatch Constables is not a law firm and does not practice law. Nothing on this site and nothing our staff tells you is legal advice, and contacting us does not create an attorney-client relationship.

We can tell you what we do, what it costs, and what the court requires of us. We cannot tell you whether to file, what to file, whom to sue, whether service was legally sufficient in your case, or what a judge will do. Many of our clients represent themselves. If that is you, choosing the right papers and the right method of service is your responsibility.

What you promise us

When you give us a job, you represent and warrant that:

• You have the legal right to have the documents served or the order enforced, and the authority to instruct us.
• The documents are genuine and complete, and were issued or authorized by a court wherever the law requires that.
• The names, addresses, case numbers, and amounts you give us are accurate as far as you know.
• Any location search you request is for a permissible purpose such as service of process, litigation, or enforcing a judgment or order, and not to harass, stalk, intimidate, or make contact with someone who holds a protective order against you.
• You will not use what we give you to decide anyone’s credit, employment, insurance, housing, or eligibility for a benefit.
• Your use of our services complies with applicable law, including the Driver’s Privacy Protection Act, the Fair Credit Reporting Act, and the Gramm–Leach–Bliley Act.

We may refuse or stop any job we believe is unlawful, unsafe, or meant to harass. If we do, we will tell you.

Your responsibilities

• Give us the complete documents to be served, in the form the court requires.
• Answer our questions about the job promptly.
• Pay the agreed fees when they come due, subject to the refund terms below.

Process service

When you hire us to serve process, you are asking us to deliver legal documents such as summonses, complaints, subpoenas, orders, and notices to a specific person or entity (the “Servee”). Along the Wasatch Front we use our own people: constables, deputy constables, licensed private investigators, and process servers. Each works within the law, the court’s rules, and your instructions.

What you should expect from the server:

• Diligent and lawful attempts
• Time and geolocation stamped attempt notes
• Professional conduct and confidentiality
• A legal declaration of service after completion

Timelines

Wasatch Constables offers speed options to meet your specific needs. You can expect the following based on what you select, although these may vary with court rules, local conditions, or your own instructions.

Standard Service

• First attempt: within 4 days of server acceptance
• Subsequent attempts: every 48 to 72 hours
• Final attempt: within 30 days of acceptance
• Declaration finalized and signed: within 3 business days of final attempt

Priority Service

• First attempt: within 2 days of server acceptance
• Subsequent attempts: every 6 to 48 hours
• Final attempt: within 7 days of acceptance
• Declaration finalized and signed: within 3 business days of final attempt

Rush Service

• First attempt: same business day if accepted by 12 p.m., otherwise by 12 p.m. the following business day
• Subsequent attempts: every 4 to 24 hours
• Final attempt: within 72 hours of the server’s first attempt
• Declaration finalized and signed: within 2 business days of final attempt

Guaranteed Service

• First attempt: same business day if accepted by 12 p.m., otherwise by 12 p.m. the following business day
• Subsequent attempts: every 4 to 24 hours
• Final attempt: within 72 hours of the server’s first attempt
• Refund of service fees if the job goes 120 days without movement
• Declaration finalized and signed: within 2 business days of final attempt

Post Service

• Posting: within 48 hours of server acceptance
• Declaration finalized and signed: within 2 business days of signature

Declaration signature times vary where an original signature is required.

These timelines are targets, not promises. They can move for reasons outside our control: court rules, weather, an inaccessible or gated address, a stayed order, or a subject who cannot be found. We are not liable for a deadline missed in your case. Watching your own filing deadlines is your job, or your lawyer’s.

Customized service, rerouting, and re-dispatch

Some jobs need timelines that differ from the above, usually because of court rules, legal requirements, or your instructions. Those are set during your consultation.

To keep service timely and lawful, we may reroute or re-dispatch a job to another server. That happens when local law or court rules require service by a particular public official, when a server is unavailable or delayed, when your instructions or timing demand it, or when attempts have failed and the job needs to escalate.

In those cases we may re-dispatch to an independent server or, where the law requires, to the local sheriff’s department or another authorized public entity. Our role is to coordinate. Independent servers and sheriffs are responsible for their own conduct, timelines, and affidavit accuracy. Rerouted jobs may carry different timelines, documentation, or costs, and we will tell you if that materially affects your request.

Skip tracing and locating

Basic address verification is included with every serve. Enhanced and Investigative tracing are priced separately, either added to a serve or ordered on their own.

Locating people is best-efforts work and we do not guarantee that we will find anyone. Databases lag reality. Someone who moved in the last thirty days, has no fixed address, no vehicle in their name, no job on the books, and no local family may not be findable at any price. What we return is the best information available to us at the time, and we do not warrant that third-party records are accurate or current.

We access restricted sources only for a permissible purpose connected to a real matter, and we log every search. If we cannot identify that purpose, we will not run the search. Results are for service of process and enforcement, and may not be used as a consumer report.

Evictions, lockouts, and orders of restitution

In an eviction we act on the court’s order, not on a landlord’s schedule. We will not lock anyone out without a valid order of restitution, and we will not remove a tenant earlier than the order allows.

If you are the landlord or property manager, you are responsible for being present or sending an authorized representative at the scheduled time, for arranging a locksmith or your own means of securing the property, for handling any personal property left behind as Utah law requires, and for storage. We do not store, transport, dispose of, or take custody of a tenant’s belongings.

A lockout may be rescheduled if the tenant has already vacated, if the order is stayed or satisfied, if conditions on site are unsafe, or if law enforcement directs otherwise. Rescheduling may carry an additional fee.

Writs, seizures, and garnishments

Executions, replevins, and garnishments are carried out under the writ the court issued and the instructions you give us. You are responsible for identifying the property accurately and for confirming that it belongs to the judgment debtor.

If we seize property on your instruction and someone else claims it, or a court later finds the seizure wrongful, that exposure is yours. You agree to indemnify us against claims, damages, and costs arising from property seized at your direction, except to the extent caused by our own gross negligence or willful misconduct. Where the law allows or requires a bond or indemnity before we act, we may require one.

Towing, storage, locksmith, moving, and keeper costs are yours, and we may ask for them in advance. Property is handled and released as the writ and Utah law direct.

Constable sales

Property sold at a constable sale is sold as is and where is, with no warranty of any kind, including no warranty of title, condition, or fitness for any purpose. We do not guarantee that a buyer takes clear title or that the property is free of liens. Bidders are responsible for their own inspection and their own research. Payment terms are announced at the sale, and proceeds are applied and accounted for as the writ and Utah law require.

Money we hold

When you pay bail, pay toward an execution, or pay a statement, we apply the funds to the matter and case numbers you identify. Give us the wrong case number and the money can be misapplied, so check it before you submit. Funds we hold do not earn interest for you. Bail and execution payments are refunded, applied, or disbursed as the court directs, not as we choose.

Card payments carry a surcharge, shown on the payment form before you submit. The surcharge covers card processing costs and is not a fee for our services.

Fees and refunds

You are paying for diligent, lawful attempts, not for a guaranteed outcome. Service is not always possible: the address may be wrong, the subject may be evading, the location may be unsafe, or further attempts may be plainly futile. Except as set out below, fees are earned when the work is performed and are not refundable.

Guaranteed Service is the exception. If you buy Guaranteed Service and the job goes 120 days without movement, we refund the service fee. Movement means a documented attempt, a verified new address, or other recorded progress on the job. Ask us and we will confirm the attempt history before issuing the refund. Travel fees, third-party costs, and card surcharges are not refunded.

If we cancel or decline a job before any work is done, we refund what you paid for it. If you cancel after a deputy has been dispatched or a search has been run, we may keep the portion covering work already performed.

Outlying county travel fees, additional recipient charges, and third-party costs such as towing, storage, or a locksmith are yours and are billed as incurred.

The 200% accuracy guarantee

Every Return of Service we file carries a 200% accuracy guarantee: if anything on the return is inaccurate, we refund double what you paid for that service. Tell us what is wrong and we will check the return against the deputy’s attempt record. This covers the accuracy of what we certify to the court. It is not a promise that service will succeed, which is what the Guaranteed service level above addresses.

Documents and confidentiality

We treat the documents you send as confidential, with one obvious exception: serving them means disclosing them to the person served, and filing a declaration or return means putting it into the court’s record. That is the purpose of the work, not a breach of confidence. Our Privacy Policy explains what we hold and who sees it.

Limitation of liability

To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, a lost claim, a judgment set aside, or a case dismissed. Unless the law provides otherwise, our total liability arising out of a service request is limited to the greater of $5,000 or the fees you paid us for that request.

Nothing in these Terms limits liability that cannot be limited by law.

Indemnity

You agree to defend, indemnify, and hold harmless Wasatch Constables, its officers, deputies, employees, contractors, and agents from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney fees, arising from your use of our services, your violation of any law, your breach of these Terms, or any misrepresentation you make to us.

No warranties

To the maximum extent permitted by law we provide our services as is. Except as expressly stated in these Terms, we make no warranties or conditions of any kind, express or implied, including the implied warranties of merchantability and fitness for a particular purpose, all of which are excluded.

Compliance with law

You are responsible for making sure your use of our services is lawful. That includes any obligations you carry under the Driver’s Privacy Protection Act, the Fair Credit Reporting Act, the Gramm–Leach–Bliley Act, the Fair Debt Collection Practices Act if you are a debt collector, and Utah law on service, eviction, and enforcement. You may not use our services for any unlawful, harassing, or discriminatory purpose. You agree to indemnify us for losses, including legal fees, arising from a breach of this section.

Changes to these Terms

We may change these Terms by posting a revised version on this site. The new version takes effect when posted and applies to continued or new use of our services. We may also change or discontinue any part of our services at any time.

Governing law and venue

These Terms, including their application, interpretation, and enforceability, are governed by Utah law, without regard to its conflict of law provisions.

Any litigation arising out of or relating to these Terms or any relationship between us belongs exclusively in an appropriate federal or state court in Salt Lake County, Utah, and each party consents to personal jurisdiction there.

If a court finds any provision invalid, the court should give effect to the parties’ intentions as far as it can, and the rest of these Terms remain in force. These Terms are the entire agreement between us on this subject and supersede earlier promises and understandings. They bind our respective legal representatives, successors, and assigns, and any server providing service of legal documents is a third-party beneficiary.

These Terms may be accepted electronically, and an electronic signature or record has the same effect as one on paper under applicable state law and the federal ESIGN Act.

Notices

Notice to you is effective when we send it to the last email or physical address you gave us, or when we post it to your submission on this site. Notice to us is effective when delivered to:

• Email: [email protected]
• Phone: 801-392-9400
• Mail: Wasatch Constables LC, 5525 S 900 E STE 110, Murray UT 84117-3512